Before you leave 

Once you have made your reservation, or even before, we encourage you to give us a call so we can answer any of your questions before you leave home. In North America you can reach us toll free at 1-877-275-4975 and in Europe at our UK office on +44(0)208 874 9900.  In the meanwhile, examine the items below for any of your special requests. 

What to pack  . . .

The average temperature in St. Lucia ranges from 70 degrees Fahreheit to the upper 90's. Humidity averages between 70 and 90 per cent throughout the year. Linen and natural fabrics are perfect for this weather. The resort, and the island of St. Lucia, is considered elegant casual - sparkles welcomed. Piano Piano, our fine dining restaurant and bar, discourages jeans for dinner. 

• The sun is strong in the tropics and even in the shade care should be taken. Make sure you bring a sun bloc suitable for your skin type and be well protected when you're walking around the Village, on the beach or lounging around the pool
• All tropical islands have mosquitos. On St. Lucia none of them are endemic. But we suggest you pack your favourite mosquito repellant and an after-bite product sold by most chemists or drug stores. We 'fog' the property every week and this is a big deterrant. Mosquitos and sandflies are most active (and annoying) between 4-6 pm, so if the mosquitos love you, this is the perfect time of day to stay in doors
• If you are travelling with small children, we recommend you bring along a mosquito net suitable for their carrier or stroller 
• St Lucia is a magnificent island full of colour and nature's beauty, so don't forget your camera or camcorder to capture the special memories
• If you are are planning to take advantage of outdoor activities such as golf, tennis or hiking, remember to pack the proper footwear. Proper footwear is recommended for all activities
• If you are a qualified diver and wish to dive on our beautiful island, please remember your PADI or BSC card
• Luggage restrictions have become more extreme, we are happy to pre-order any essentials for you and have them waiting for you. 

Pre-registration

We want your holiday to start immediately. By letting us know your preferences, before you arrive, we can have everything ready for you. Your registration will already be completed at the front desk, we can stock your pantry and frdige with The Starter Pack and make sure everything is in the Villa for your family. We want to assure you this information is held in strictest of confidence. 

The Starter Pack gives you a great start to your fridge and pantry necessities. The cost is US$100 + 15% service charge which will be added to your final bill. The Starter Pack contains:

1- Cheddar Cheese	1- Small Mayonnaise
1- Cream Crackers	1- Butter
1- Dozen eggs	1- Strawberry preserve
1- Pack of bacon slices	1- Vanilla ice cream container
1- Cornflakes	1 - Mixed nuts
1- Fresh bread	1 Bottle of instant coffee
1- Microwave popcorn	1 Small bottle of vegetable oil
1- French mustard	1 Bag of granulated sugar
1- Tomato Ketchup	1 Box of yellow Lipton tea
1- Ground black pepper	1 Semi-skimmed milk
1 - Salt
1- Assorted fresh fruit basket	Washing powder

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